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Information Technology - Consulting & Other Services

 
Issue Date: 08/20/2020 Contract Number: C000623

Data Center Services for Unisys-based Platforms


Description:

ITS is seeking technical and operational support services on an hourly basis to provide for the efficient operation of ITS’ Unisys-based platforms, both Dorado and Libra. ITS requires integrated, end-to-end services from a vendor that has expertise in such environments. Inherent in providing these services is the maintenance of the physical and logical infrastructure. Such support is critical to the operation of the Consolidated Data Center (CDC) and provides the management and support necessary to meet the requirements of the State agencies served by the CDC. ITS utilizes technical and operational support to address the State’s increased requirements for 24 x 7 CDC operations while maintaining the 99.98% system availability.

Proposers are required to propose advisory consulting services encompassing design, architecture, installation, implementation, systems integration, customization, project management, performance and capacity analysis, and other related services in support of the operational needs of ITS' customers that employ the current Unisys Dorado and Libra environments. The efficiency and success of such projects are inextricably linked to the features of the hardware and software of the existing environment and, consequently, any Proposers need to be singularly well equipped to understand and make the best use of the features of Unisys hardware and software. Further, since these same projects often require connectivity and coordination with the facilities and applications of the agencies receiving services from the CDC and since many of those agencies, including all of ITS’ primary clients, employ Unisys hardware and software to support their operations outside the CDC, the application of expertise with Unisys hardware and software will greatly increase the likelihood that the successful implementation of projects will integrate with agency end users.

 

The winning Proposer will be required to consult with ITS client agencies and ITS personnel in the initial design of applications that will be deployed in the CDC. For its Unisys platforms, ITS seeks to procure from the successful Proposer technical and operational support services in the following areas:

1. Mainframe and Enterprise-Class Server Management 2. Mainframe and Peripheral Network Support 3. Services Management 4. Storage Management 5. Database and other Middleware Services 6. Applications Hosting and Monitoring 7. Print Management 8. Disaster Recovery Management 9. Security Management 10.Facilities Management 11. Remote Systems Support 12. Legacy application modernization, integration, administration, training, and knowledge transfer

 When available the full RFP C000463 will be available here: https://its.ny.gov/competitive-procurement-opportunities-0  

 

 

Due Date: 10/20/2020 2:00 PM

Contract Term: 5 years

Location: Statewide

Ad Type: General


Primary Contact:     Information Technology Services, NYS Office of
Procurement and Contract Support Unit
New York Office of Information Technology Services
Warren Joscelyn
Contract Management Specialist III
Empire State Plaza, Swan St. Bldg.
Core 4, 2nd Floor, Rm. 2404
Albany, NY 12223
United States
Ph: 000-000-0000
Fax:
its.sm.bestvalue@its.ny.gov

Secondary contact:     Information Technology Services, NYS Office of
Procurement and Contract Support Unit

Susan Martin
Contract Management Specialist 1
Empire State Plaza, Swan St. Bldg.
Core 4, 2nd Floor, Rm. 2404
Albany, NY 12223
United States
Ph: 000-000-0000
Fax:
its.sm.bestvalue@its.ny.gov
Secondary contact:     Information Technology Services, NYS Office of
Procurement and Contract Support Unit
New York Office of Information Technology Services
Warren Joscelyn
Contract Management Specialist III
Empire State Plaza, Swan St. Bldg.
Core 4, 2nd Floor, Rm. 2404
Albany, NY 12223
United States
Ph: 000-000-0000
Fax:
its.sm.bestvalue@its.ny.gov