Solicitation of Interest: AI Advising Tools

This Solicitation of Interest (SOI) seeks to help SUNY understand the capabilities of closed system AI advising platforms maintaining strict control over internal data access and usage to safeguard sensitive information for higher education and to identify organizations with AI advising platforms who may be interested in working with SUNY to develop and deploy an AI-based advising solution across the SUNY System. SUNY is launching an AI-based advising pilot during the 2025-26 academic year, which will inform future efforts to scale one or more AI-based advising platforms, in collaboration with faculty and campus administrators, System-wide. The AI advising platform will offer personalized, real-time academic and career guidance to students. It must be accessible on a 24X7 basis and offer scalable, barrier-free assistance to help students achieve their educational goals.

At implementation, the AI advising platform will integrate with campus student information systems, degree planning tools, and any other technology solutions the campus may want to leverage to support academic advising. The AI-based advising platform will be trained and deployed to answer student questions including but not limited to about:

• courses needed for their current or intended program of study,
• access to tutoring and other academic supports,
• how to access financial aid information/complete the FAFSA,
• access to basic needs and other non-academic supports,
• transfer opportunities,
• career services, and
• other questions that have a direct relationship to on-time completion and post-completion positive outcomes (e.g., wages).

Other use cases may also be enabled based on individual campus goals and initiatives. 

**This advertisement is not a guarantee or promise of funding or future procurement opportunity. Please note this is solely a Solicitation of Interest and does not guarantee an award or contract.**

To indicate interest in and eligibility to provide these services, please submit a letter of interest of not more than five (5) pages describing the Responding Vendor’s proficiency, experience in meeting the stated requirements, and proposed approach. The document must be submitted via email to AIAdvising@suny.edu no later than Monday, September 15, 2025 at 4:00pm Eastern Standard Time.