Specialized Workers’ Compensation Claims Services

NYSIF is seeking proposals from qualified firms capable of providing Specialized Workers’ Compensation Claims Services, as further described in the Request for Proposals (RFP). The services include 24/7 First Report of Injury Reporting (Category A), 24/7 Telephonic Nurse Triage (Category B), Telehealth (Category C), Nurse Case Management (Category D), Managed Care Services for Catastrophic Claims (Category E) and Return to Work Coordinators (Category F).

NYSIF anticipates awarding multiple contracts. The solicitation document may be obtained from NYSIF’s Procurement website at www.nysif.com/procurement. Interested parties should e-mail contracts@nysif.com with any questions. Please include “NYSIF 2021-16-INS” in the subject line of the e-mail.

All amendments, clarifications and any announcements related to this procurement will be posted on NYSIF’s website at: www.nysif.com/procurement. It is the sole responsibility of the bidders to check the website for any amendments, clarifications or updates. All applicable amendment information must be incorporated into the firm’s proposal. Failure to include this information in your proposal may result in the proposal being deemed non-responsive.

Proposals from responsible bidders are due October 14, 2021 by 2:00 p.m. EST. The calendar of events is detailed in the RFP.

Pursuant to State Finance Law § 139-j and § 139-k, this solicitation includes and imposes certain restrictions on communications between NYSIF personnel and a prospective bidder during the procurement process. Designated staff for this solicitation are Megan McClune & Lindsay Ralbovsky, NYSIF, PO Box 66699, Albany NY 12206, contracts@nysif.com. Contacts made to other NYSIF personnel regarding this procurement may disqualify the prospective bidder and affect future procurements with governmental entities in the State of New York.

NYSIF is committed to achieving its goal of increasing opportunities for New York State Minority and Women’s Business Enterprises (M/WBE) and Service-Disabled Veteran Owned Businesses (SDVOB). Any company that feels it may meet the state requirements for MWBE certification but has not done so already is also encouraged to visit the NYS Empire State Development website at http://www.esd.ny.gov/MWBE.html for more information. We encourage any firm that believes it meets the state requirements for SDVOB certification to visit The Division of Service-Disabled Veterans’ Business Development within the NYS Office of General Services (OGS) at https://ogs.ny.gov/Veterans/.